CARRYALLCO

The guarantee does not cover damages due to incorrect customer handling, normal wear and tear, or any issues beyond manufacturing defects.

To place an order, simply browse our online catalog, select your desired items, and click 'Add to Cart.' Proceed to checkout and follow the prompts to complete your purchase.

If you have any questions or need assistance, our dedicated customer support team is here to help. You can reach us via email at support@carryallco.in, or by calling us at +91 9582339969. Additionally, you can reach out to us through our website's contact form. We're committed to providing the best products, service, and shopping experience possible.

We have the best and most secure payment gateways, Razorpay and Airpay. We accept all major payment methods, including credit cards, debit cards, RuPay cards, and UPI (Unified Payments Interface). Shop conveniently and securely with your preferred payment option at CarryAllCo.

We accept exchange requests raised within 7 days of order receipt. However, the customer must dispatch the product to us with tags intact. Return shipping charges are to be borne by the customer. Standard handling charges will be deducted additionally, and the remaining amount will be credited in the form of coins to the customer's account. Coins or voucher codes will be provided to the customer accordingly. For more detailed information, please visit our return page section to know more.

Orders can be amended before they are packed. Once packed, orders cannot be modified. In case any modification or change is required, please contact us at +91 9582339969. If there are any extra charges due to modification of the order, you will be required to pay the remaining balance. Conversely, if the modified order has a lower price value than the original order, the difference will be credited in the form of coins to your account.

CarryAllCo offers CarryAllCo coins on every purchase, and there are 4 tiers: Silver Queen, Golden Queen, Platinum, and Diamond. Each tier has its own benefits. For more detailed information, please visit the Loyalty Program section.

All of our products come with a 6-month guarantee. To extend the coverage for up to 2 years, simply opt for the extended guarantee plan during or after your purchase.

Great news! At CarryAllCo, there are no shipping charges on any order above 999 Rs. For orders below 999 Rs, a nominal shipping charge of 50 Rs will be applicable along with a handling fee of 15 Rs. We believe in providing our customers with a seamless and cost-free shipping experience for orders meeting the threshold. Choose from a variety of available shipping methods that suit your preferences. Enjoy shopping with the added benefit of no shipping charges on every qualifying order you place.

Please see our Shipping page for the most up to date information on delivery options for each region.

Please contact us to know shipping charges before placing an international order.

Certainly! To initiate an exchange, please ensure to raise your request within 3 days of delivery, and ensure that the tags remain intact. If you're returning jewelry, kindly use the original box and ensure it's in the same condition as received. Please note that the shipping costs for returning the item will be borne by the customer. Upon receiving the return item, our quality control team will inspect it thoroughly. If any breakage is found, whether due to courier mishandling or any other reason, the product won't qualify for exchange, and the customer will need to cover the reshipping charges. However, if the product passes our quality control check, the handling charges will be reduced, and a voucher or Carryallco coins will be issued to your wallet for future purchases. For more detailed information, please refer to our return section.

Your refund will be issued within 7 days after successful quality control (QC) of the product. It will be provided in the form of a voucher or coins after standard deductions. For further details, please refer to the return section.

Customers are responsible for returning the product and bearing the shipping charges when claiming the guarantee. Once we receive the item, we will promptly replace it at no additional cost if it is affected by manufacturing defects.

We offer a 6-month guarantee on all our jewellery, covering manufacturing defects. This guarantee can be extended to a 2-year replacement guarantee for just ₹499 per year.

The guarantee covers manufacturing defects. However, it does not cover discoloration or damage caused by improper handling or care.

Always store your jewellery pieces individually, preferably in your Carryallco soft-lined box or pouch so that they don’t rub together, scratch or tangle. Your gold vermeil and silver jewellery should be kept in a dark, cool and dry place. All our Missoma sterling silver jewellery is rhodium plated which protects the silver from exposure and helps reduce long-term tarnishing. You can find further advice on how to care, store and clean your jewellery on our Materials and Care page.

For any inquiries or assistance regarding the guarantee or extended coverage, feel free to reach out to us at +91 9582339969 or email us at support@carryallco.com.

You can easily extend your guarantee for up to 2 years by paying ₹499 per year. This extension ensures coverage against manufacturing defects, giving you peace of mind for longer.

To find out your ring size, please visit our Ring Size Guide which has instructions on how to measure an existing ring or your finger. Still cant find your fit? Speak to a member of our customer care team, who are always on hand to help.