No, we offer free shipping on all orders across India.

Yes, we ship internationally to select countries. Shipping fees and delivery times for international orders are calculated at checkout.

Once your order is shipped, you will receive an email with a tracking number and link to monitor your shipment. Additionally, you can easily track your order anytime by clicking the Track My Order option in the menu on our website.

Delivery times vary by location:

• Noida Extension: 1 day
• Delhi NCR: 3 days
• Metro cities: 5 days
• Rest of India: 7 business days

If your order hasn’t arrived within the expected timeframe, please contact us at support@carryallco.com or call us at +919582339969 for assistance.

Returns can be initiated within 24 hours of delivery. The customer is responsible for the return shipping fee, which typically ranges from ₹50 to ₹100, depending on the location.

However, if the product is damaged upon delivery, there will be no return charges.

Please Note:

• Discounted items are final sale unless damaged.
• Refunds are only available for regular-priced items.

Refunds are issued in the form of a Carryallco voucher once we receive the product in perfect condition. Handling charges (₹50–₹100) will be deducted from the refund amount.

- If the product is damaged: No refund will be provided.
- If the product is used: A deduction will be made as per our buyback policy.

The issued voucher can be redeemed for future purchases.

For any queries, feel free to reach out to us!

To start a return:

Email us at support@carryallco.com with your order details, or reach out via live chat or WhatsApp at +91 9582339969, and we’ll guide you through the process.

The approximate cost of returning a product is ₹50- ₹100. However, please note the following:

• If the Carryallco box is not packed properly and gets damaged during transit, the cost of the box will also be deducted from the refund.
• If the jewelry piece is damaged in transit due to improper packaging, no refund will be provided.
• If the return package does not reach us, we will assist in tracking it. However, if the package is lost in transit, no refund will be issued.
• In some cases, the return cost might exceed ₹50 depending on the location or other factors. If this happens, the customer will be informed in advance.

Proper packaging is essential to ensure the return process goes smoothly and to protect your refund eligibility.

• Pack the product securely in the same manner it was received, using bubble wrap and butter paper.
• Use 2-inch wide sellotape to wrap the box thoroughly.
• Place the shipping label provided by the Carryallco team on the box, and secure it with another layer of sellotape to prevent peeling during transit.

Proper packaging is crucial to protect your refund eligibility and ensure your return reaches us safely.

Yes, you can return the product using any nearby courier service. However, please note the following conditions:

• The product must be shipped back within 3 days of delivery. Returns initiated after this period will not be eligible for a refund.
• You are free to choose any courier company convenient to you.
• Once the package is shipped, please share the tracking ID with us on the same day to ensure easy tracking and smooth processing of your return.

For further details, please refer to our Contact Us page.

To return a damaged product:

1. Share a clear 360-degree unboxing video with our customer support team.
2. Once verified, our team will guide you through the return process.

Yes, we offer exchanges for the same product in a different size or color, subject to availability. Please initiate the exchange process within 24 hours of delivery.

Exchanges are processed within 3 business days after we receive the original item.

Yes, you can select the COD option while checking out on our website.

After completing your purchase, you will receive a QR code from the Carryallco team via WhatsApp (+91 9582339969), along with your order details.

When you scan the QR code, ensure that the name Carryallco is displayed before making the payment.

Yes, COD orders can be canceled before they are shipped.

If you fail to accept your COD order or if the delivery address provided is found to be incorrect, the ₹200 paid to confirm the order will not be refunded.

Please ensure the address is accurate and that someone is available to accept the delivery to avoid any inconvenience.

You can reach us via:

Email: support@carryallco.com

Phone: +91 9582339969