Plating Protection Guarantee



Carryallco Plating Protection Plan

(Extended Warranty for 18K Gold Plated Jewelry)

We want you to wear your Carryallco pieces with complete peace of mind. That's why we offer one of the most transparent and customer-first plating warranties in the demi-fine category.


🔒 What’s Covered?

Tarnishing, fading, or peeling of gold plating despite proper care.


Warranty Coverage

Timeframe Coverage What You Get
0 – 6 months Full Coverage Free replating or free replacement
6 – 12 months Partial Coverage 50% store credit of the product value
12 – 18 months Extended Support 25% store credit of the product value

 

Bonus: For premium members or full-priced purchases (no discounts applied), the warranty is extended by 3 extra months.


🛍️ What’s Not Covered?

  • Normal wear and tear from sweat, water, perfume, or friction

  • Damage due to improper storage or mishandling

  • Breakage, missing stones, or scratches from impact

  • Jewelry that’s been altered or repaired elsewhere


💔 Accidental Breakage Coverage (NEW!)

Even if it breaks—we’ve got your back.

  • Just email a clear video of the damage and your order number

  • You’ll get 30% store credit (valid for 6 months)

  • No need to return the broken item

  • Only 1 claim per product


📦 Easy Claim Process

  1. Email: support@carryallco.com

  2. Include: Order Number, Issue Details, Clear Photo/Video

  3. Ship or Request Pickup:

    • Ship to: Flat No: 2205, Aster Tower, SKA Green Arch, Sector 16-B, Greater Noida West – 201308

    • Reimbursement: Get ₹100 Carryallco Cash for shipping expenses

    • Can’t ship? We’ll arrange a pickup for you